IMS Heat Pumps is delighted to announce its acceptance into the Better Business Partnership (BBP), the Trusted Trader scheme operated by Perth & Kinross Council Trading Standards. The BBP is a respected seal of approval that recognises businesses committed to fair, honest, and professional trading within the local area.

Membership in the BBP underscores IMS Heat Pumps' commitment to high standards of workmanship, transparency, and exceptional customer care. As part of the scheme, IMS Heat Pumps undergoes a rigorous evaluation process and maintains an ongoing commitment to compliance with consumer protection laws, staff training, prompt and courteous complaint handling, and ethical business practices.

“We’re proud to become a member of the Better Business Partnership,” said Emma Bohan, Managing Director of IMS Heat Pumps. “This accreditation builds trust and gives our customers in Perth & Kinross greater confidence—knowing they’re dealing with a locally vetted business held to high standards.”

For more information on what joining the Better Business Partnership means, visit Perth & Kinross Council’s BBP page.

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